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Application Management IT Area – Infrastructure and Operations

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    Year of implementation
    2024
    Industry
    Financial Services & Insurance

    One of the leading Italian insurance companies, offering a wide range of products for individuals, for professionals, and for businesses.

    Approach and methodology

    Through standard processes subject to quality review, the A.M. ensures the delivery of the following services: – Data Administrator and infrastructure support – Monitoring and management of applications – Monitoring and management of the data center – Scheduling – Performance and testing – System usage audits – User support

    Staff involved in the project
    7 Specialists
    Execution time
    3 Years
    Technologies used
    • Backup
    • Commvault
    • Data administration
    • Database
    • Performance
    • Schedulazione
    • SQL Server
    • Testing
    -17
    %
    Cost savings resulting from SLA improvement
    98
    %
    Compliance with KPIs

    Get in touch with
    Abacus Group

    Contact us

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