{"id":59069,"date":"2025-04-11T15:12:49","date_gmt":"2025-04-11T13:12:49","guid":{"rendered":"https:\/\/abacusgroup.io\/the-group\/customers-and-relationships\/"},"modified":"2026-05-13T14:27:50","modified_gmt":"2026-05-13T12:27:50","slug":"customers-and-relationships","status":"publish","type":"page","link":"https:\/\/abacusgroup.io\/en\/the-group\/customers-and-relationships\/","title":{"rendered":"Customers and Relationships"},"content":{"rendered":"\n\n\n<div class=\"section \" style=\"\" blockID=\"block_173b1c76fc0b4297a8f94f2a3d9a4e6e\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12\">\n        <div class=\"section-title\">\n          \n                      <h2 class=\"is-h1\">Relationships built on execution<\/h2>\r\n<h3 class=\"is-h4 mb-0\">Organizations are not simply looking for technology providers. They look for reliable partners who can understand complex contexts and operate with continuity over time. <\/h3>                  <\/div>\n\n        \n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\r\n\r\n\r\n<div class=\"section block-case-study-menu pb-0 boxed\" style=\"\" blockID=\"block_1d9c692e4112b3ac6fcd28077b3e81a6\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n              <div class=\"col-12 col-lg-3\">\r\n          <div class=\"sidebar-container js-sidebar\">\r\n            <div class=\"card\">\r\n              <div class=\"card-body\">\r\n                <div class=\"accordion-item\">\r\n                  <div class=\"accordion-header\">\r\n                    <div \r\n                      class=\"accordion-button\" \r\n                      data-bs-target=\"#collapse_sidebar_block_1d9c692e4112b3ac6fcd28077b3e81a6\" \r\n                      data-controls=\"collapse_sidebar_block_1d9c692e4112b3ac6fcd28077b3e81a6\"\r\n                    >\r\n                      On this page                    <\/div>\r\n                  <\/div>\r\n                  <div id=\"collapse_sidebar_block_1d9c692e4112b3ac6fcd28077b3e81a6\" class=\"accordion-collapse collapse show\">\r\n                    <div class=\"accordion-body\">\r\n                      <ul class=\"list-group\">\r\n                                                  \r\n                          <li>\r\n                            <a href=\"#overview\">\r\n                              Overview                            <\/a>\r\n                          <\/li>\r\n\r\n                                                  \r\n                          <li>\r\n                            <a href=\"#breakdown\">\r\n                              Industries                            <\/a>\r\n                          <\/li>\r\n\r\n                                                  \r\n                          <li>\r\n                            <a href=\"#case_studies\">\r\n                              Case studies                            <\/a>\r\n                          <\/li>\r\n\r\n                                                  \r\n                          <li>\r\n                            <a href=\"#contacts\">\r\n                              Contacts                            <\/a>\r\n                          <\/li>\r\n\r\n                                              <\/ul>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/div>\r\n              <\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      \r\n      <div class=\"col-12 col-lg-8 offset-lg-1\">\r\n        \r\n        <div class=\"section-title\">\r\n          \r\n                      <p>At Abacus, customer relationships are built by working together on real problems, with shared responsibility and a strong results orientation.<br><br><\/p>\r\n\r\n<h3 class=\"is-h1\">Global pioneers who rely on <span class=\"text-primary\">Abacus<\/span><\/h3>\r\n<h4 class=\"mb-0\">We are privileged to work with organizations that operate in complex and highly competitive environments.<\/h4>                  <\/div>\r\n\r\n        <div class=\"row\">\r\n          <div class=\"col-12 \">\r\n                          <div class=\"text\">\r\n                <p>These entities choose Abacus not only for its technological expertise, but for its ability to transform complex challenges into functioning, managed and improved operational systems over time.<\/p>\n              <\/div>\r\n            \r\n            \r\n            \r\n            \r\n                      <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n\r\n\n\n  <div class=\"a-anchor\" id=\"overview\"><\/div>\n\n<div class=\"section block-2-columns pb-0 boxed-small\" style=\"\" blockID=\"block_17795f0744a9817430f251cac371b731\">\n  <div class=\"container container-small\">\n    \n    <div class=\"row \">\n      <div class=\"col-12 col-lg-15\">\n        <div class=\"section-title\">\n          \n                          <div class=\"pre-title mb-0\">\n                OUR CUSTOMERS              <\/div>\n            \n                  <\/div>\n      <\/div>\n\n      <div class=\"col-12 col-lg\">\n                  <div class=\"section-title\">\n            <h3 class=\"is-h1 mb-0\">We work alongside leading companies in a variety of industries, building relationships based on trust, transparency and shared goals.<\/h3>          <\/div>\n                \n        \n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\r\n\r\n\r\n<div class=\"section block-2-columns block-2-columns-text-and-image pb-0 boxed-small\" style=\"\" blockID=\"block_e80b533cb46b04b51b40dd5b23d7a829\">\r\n  <div class=\"container container-small\">\r\n    <div class=\"row align-items-center\">\r\n      <div class=\"col-12 col-lg-6 order-lg-2\">\r\n        <div class=\"section-title\">\r\n          \r\n                  <\/div>\r\n\r\n                  <div class=\"text\">\r\n            <p><strong>Seventy-two percent of<\/strong> our projects are developed directly with clients.<\/p>\n<p>This figure reflects a collaboration model based on co-development: we work together with our clients&#8217; teams to design and implement solutions that meet specific needs and generate value over time.<\/p>\n<p><strong>28%<\/strong> of the initiatives are carried out in partnership.<\/p>\n<p>This allows us to extend our capabilities and operate within broader ecosystems while maintaining an integrated and consistent approach.<\/p>\n<p>From financial institutions to pharmaceutical companies, from aerospace and defense to manufacturing and logistics, customers choose Abacus for its ability to translate technological complexity into concrete operational systems.<\/p>\n<p>We don&#8217;t just provide services: we integrate technology, processes and people to drive measurable results.<\/p>\n          <\/div>\r\n              <\/div>\r\n\r\n      <div class=\"col-12 col-lg-6 order-lg-1\">\r\n        \r\n                  <div class=\"image-container\">\r\n            <img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/04\/img-our-clients-01.webp\" alt=\"\" class=\"img-fluid w-100\">\r\n          <\/div>\r\n            \r\n        \r\n              <\/div>\r\n    <\/div>\r\n\r\n      <\/div>\r\n<\/div>\r\n\r\n\r\n\n\n  <div class=\"a-anchor\" id=\"breakdown\"><\/div>\n\n<div class=\"section text center pb-0 boxed\" style=\"\" blockID=\"block_cf63ef309021448ceca933b398145d7b\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"is-h1 mb-0\">Sectors: <br><span class=\"text-primary\">our customers at the forefront<\/span><\/h3>                  <\/div>\n\n        \n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\n<div class=\"section block-2-columns block-2-columns-text-and-image pb-0 boxed-small\" style=\"\" blockID=\"block_c3871157c07dd930b2afaf7ebef642d3\">\n  <div class=\"container container-small\">\n    <div class=\"row align-items-center\">\n      <div class=\"col-12 col-lg-6 order-lg-2\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"mb-3\">Financial Services<\/h3>                  <\/div>\n\n                  <div class=\"text\">\n            <p>We support financial institutions that operate on a large scale, helping to manage complex environments and service continuity.<\/p>\n<p>Our clients collectively manage assets in excess of $1 trillion.<\/p>\n          <\/div>\n        \n              <\/div>\n\n      <div class=\"col-12 col-lg-6 order-lg-1\">\n                  <div class=\"image-container\">\n            <img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/10\/img-our-clients-03.webp\" alt=\"\" class=\"img-fluid w-100\">\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\n<div class=\"section block-2-columns block-2-columns-text-and-image pb-0 boxed-small\" style=\"\" blockID=\"block_ed8f795b730d09a9ae982b1adf5f42b6\">\n  <div class=\"container container-small\">\n    <div class=\"row align-items-center\">\n      <div class=\"col-12 col-lg-6\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"mb-3\">IT &amp; High Tech<\/h3>                  <\/div>\n\n                  <div class=\"text\">\n            <p>We support digital companies and software vendors in scaling operations, optimizing infrastructure and accelerating time to market.<\/p>\n          <\/div>\n        \n              <\/div>\n\n      <div class=\"col-12 col-lg-6\">\n                  <div class=\"image-container\">\n            <img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/10\/img-our-clients-04.webp\" alt=\"\" class=\"img-fluid w-100\">\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\n<div class=\"section block-2-columns block-2-columns-text-and-image pb-0 boxed-small\" style=\"\" blockID=\"block_dda52be0cb3e2214530e1a93894d7298\">\n  <div class=\"container container-small\">\n    <div class=\"row align-items-center\">\n      <div class=\"col-12 col-lg-6 order-lg-2\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"mb-3\">Pharmaceutical and life sciences<\/h3>                  <\/div>\n\n                  <div class=\"text\">\n            <p>We work with pharma and biotech companies to improve processes, ensure compliance, and support innovation.<\/p>\n          <\/div>\n        \n              <\/div>\n\n      <div class=\"col-12 col-lg-6 order-lg-1\">\n                  <div class=\"image-container\">\n            <img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/10\/img-our-clients-05.webp\" alt=\"\" class=\"img-fluid w-100\">\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\n<div class=\"section block-2-columns block-2-columns-text-and-image pb-0 boxed-small\" style=\"\" blockID=\"block_21a563012bf36f6bae607c8527b9b17e\">\n  <div class=\"container container-small\">\n    <div class=\"row align-items-center\">\n      <div class=\"col-12 col-lg-6\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"mb-3\">Industry and manufacturing<\/h3>                  <\/div>\n\n                  <div class=\"text\">\n            <p>We support industrial realities in digitizing operations, improving efficiency, resilience and decision-making capacity along the value chain.<\/p>\n          <\/div>\n        \n              <\/div>\n\n      <div class=\"col-12 col-lg-6\">\n                  <div class=\"image-container\">\n            <img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/10\/img-our-clients-06.webp\" alt=\"\" class=\"img-fluid w-100\">\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\n<div class=\"section block-2-columns block-2-columns-text-and-image pb-0 boxed-small\" style=\"\" blockID=\"block_54bc7f7c845258692edca28b04e5238f\">\n  <div class=\"container container-small\">\n    <div class=\"row align-items-center\">\n      <div class=\"col-12 col-lg-6 order-lg-2\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"mb-3\">Professional Services<\/h3>                  <\/div>\n\n                  <div class=\"text\">\n            <p>We help knowledge-based organizations simplify workflows, improve compliance, and offer more scalable services.<\/p>\n          <\/div>\n        \n              <\/div>\n\n      <div class=\"col-12 col-lg-6 order-lg-1\">\n                  <div class=\"image-container\">\n            <img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/10\/img-our-clients-07.webp\" alt=\"\" class=\"img-fluid w-100\">\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n\n<div class=\"section block-2-columns block-2-columns-text-and-image \" style=\"\" blockID=\"block_153da48ba4fa8819475c8cdebedb7038\">\n  <div class=\"container container-small\">\n    <div class=\"row align-items-center\">\n      <div class=\"col-12 col-lg-6\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"mb-3\">Public sector, Telco and media<\/h3>                  <\/div>\n\n                  <div class=\"text\">\n            <p>We support public agencies and operators in critical contexts in modernizing systems and managing complex infrastructure.<\/p>\n          <\/div>\n        \n              <\/div>\n\n      <div class=\"col-12 col-lg-6\">\n                  <div class=\"image-container\">\n            <img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/10\/img-our-clients-08.webp\" alt=\"\" class=\"img-fluid w-100\">\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\r\n  <div class=\"section-line-divider\">\r\n    <div class=\"container\">\r\n      <div class=\"row\">\r\n        <div class=\"col-12\">\r\n          <div class=\"line\"><\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n\r\n<div class=\"section block-2-columns block-carousel-gallery carousel-gray boxed\" style=\"\" blockID=\"block_75f29f9cc8cb4e25a9583cf39c8384cd\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n      \r\n      <div class=\"col-12 col-lg\">\r\n        \r\n              <\/div>\r\n    <\/div>\r\n    \r\n    \r\n          <div class=\"row\">\r\n        <div class=\"col-12\">\r\n          <div class=\"carousel-outer-container\">\r\n            <div class=\"carousel-container \"\r\n              id=\"js-carousel-block_75f29f9cc8cb4e25a9583cf39c8384cd\"\r\n              data-loop=\"true\"\r\n              data-speed=\"400\"\r\n              data-autoplay=\"true\"\r\n              data-autoplay-delay=\"3000\"\r\n              data-enabled=\"true\"\r\n              data-items=\"6\"\r\n            >\r\n              <div class=\"swiper-wrapper\">\r\n\r\n                \r\n                \r\n                                                          <div class=\"swiper-slide\">\r\n                      <div class=\"card\">\r\n                        <div class=\"card-bg has-bg-cover\">\r\n                            <figure class=\"bg-cover\"><img src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/08\/gardaland.png\" alt=\"\" loading=\"eager\"\/><\/figure>\r\n                        <\/div>\r\n                      <\/div>\r\n                    <\/div>\r\n\r\n                                                                    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<\/div>\r\n                    <\/div>\r\n\r\n                                                                            <div class=\"swiper-slide\">\r\n                      <div class=\"card\">\r\n                        <div class=\"card-bg has-bg-cover\">\r\n                            <figure class=\"bg-cover\"><img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/08\/logo_0018_allianz.png\" alt=\"\" loading=\"lazy\"\/><\/figure>\r\n                        <\/div>\r\n                      <\/div>\r\n                    <\/div>\r\n\r\n                                                                            <div class=\"swiper-slide\">\r\n                      <div class=\"card\">\r\n                        <div class=\"card-bg has-bg-cover\">\r\n                            <figure class=\"bg-cover\"><img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/08\/logo_0026_difesa.png\" alt=\"\" loading=\"lazy\"\/><\/figure>\r\n                        <\/div>\r\n                      <\/div>\r\n                    <\/div>\r\n\r\n                                                                            <div class=\"swiper-slide\">\r\n                      <div class=\"card\">\r\n                        <div class=\"card-bg has-bg-cover\">\r\n                            <figure class=\"bg-cover\"><img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/08\/logo_0024_nexi.png\" alt=\"\" loading=\"lazy\"\/><\/figure>\r\n                        <\/div>\r\n                      <\/div>\r\n                    <\/div>\r\n\r\n                                                                            <div class=\"swiper-slide\">\r\n                      <div class=\"card\">\r\n                        <div class=\"card-bg has-bg-cover\">\r\n                            <figure class=\"bg-cover\"><img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/08\/logo_0012_gucci.png\" alt=\"\" loading=\"lazy\"\/><\/figure>\r\n                        <\/div>\r\n                      <\/div>\r\n                    <\/div>\r\n\r\n                                                                            <div class=\"swiper-slide\">\r\n                      <div class=\"card\">\r\n                        <div class=\"card-bg has-bg-cover\">\r\n                            <figure class=\"bg-cover\"><img decoding=\"async\" src=\"https:\/\/abacusgroup.io\/wp-content\/uploads\/2025\/08\/logo_0025_airbus.png\" alt=\"\" loading=\"lazy\"\/><\/figure>\r\n                        <\/div>\r\n                      <\/div>\r\n                    <\/div>\r\n\r\n                                                    \r\n              <\/div>\r\n\r\n              <div class=\"swiper-pagination\"><\/div>\r\n              <div class=\"swiper-scrollbar\"><\/div>\r\n            <\/div>\r\n\r\n            <div class=\"swiper-controls\">\r\n              <div class=\"swiper-button-prev\" id=\"js-carousel-prev-block_75f29f9cc8cb4e25a9583cf39c8384cd\"><\/div>\r\n              <div class=\"swiper-button-next\" id=\"js-carousel-next-block_75f29f9cc8cb4e25a9583cf39c8384cd\"><\/div>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <\/div>\r\n<\/div>\r\n\r\n\r\n\n\n\n<div class=\"section block-2-columns pb-0 boxed bg-grey\" style=\"\" blockID=\"block_8328d03f0128e1106ca91b1b79f94f9e\">\n  <div class=\"container\">\n    \n    <div class=\"row \">\n      <div class=\"col-12 col-lg-4\">\n        <div class=\"section-title\">\n          \n                          <h3 class=\"mb-0\">From projects to results<\/h3>            \n                  <\/div>\n      <\/div>\n\n      <div class=\"col-12 col-lg-8\">\n                \n                  <div class=\"text\">\n            <p>Our partnerships translate into real results.&lt;br \/&gt; Learn how we support our clients through real cases.<\/p>\n          <\/div>\n        \n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\r\n\r\n  <div class=\"a-anchor\" id=\"case_studies\"><\/div>\r\n\r\n<div class=\"section block-list-stories bg-grey\" style=\"\" blockID=\"block_a087414dd79aa4c6927e6600504a7ae4\">\r\n  <div class=\"container container-small\">\r\n    <div class=\"row\">\r\n      <div class=\"col-12\">\r\n        <div class=\"section-title\">\r\n          \r\n                      <h3>Related <span class=\"text-primary\">case studies<\/span> <\/h3>                  <\/div>\r\n\r\n        \r\n                \r\n        <div class=\"content-container\">\r\n          <div class=\"row\">\r\n\r\n                                      \r\n              <div class=\"col-12 col-md-6\">\r\n                <a href=\"https:\/\/abacusgroup.io\/en\/case-study\/analytics-and-strategic-dashboards\/\" class=\"d-block\">\r\n                  <div class=\"card card-story\">\r\n                    <div class=\"card-bg\" style=\"background-image:url(https:\/\/abacusgroup.io\/wp-content\/uploads\/2026\/05\/202605281605448fd097fa32.jpg);\"><\/div>\r\n                    <div class=\"card-body\">\r\n                      <div class=\"card-category\">Case Studies<\/div>\r\n                      <div class=\"card-title\">Analytics and Strategic Dashboards<\/div>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/a>\r\n              <\/div>\r\n                                      \r\n              <div class=\"col-12 col-md-6\">\r\n                <a href=\"https:\/\/abacusgroup.io\/en\/case-study\/data-warehouse-and-integrated-analytics\/\" class=\"d-block\">\r\n                  <div class=\"card card-story\">\r\n                    <div class=\"card-bg\" style=\"background-image:url(https:\/\/abacusgroup.io\/wp-content\/uploads\/2026\/05\/202605281614536c78a5e14b.jpg);\"><\/div>\r\n                    <div class=\"card-body\">\r\n                      <div class=\"card-category\">Case Studies<\/div>\r\n                      <div class=\"card-title\">Data Warehouse and Integrated Analytics<\/div>\r\n                    <\/div>\r\n                  <\/div>\r\n                <\/a>\r\n              <\/div>\r\n            \r\n          <\/div>\r\n        <\/div>\r\n                \r\n      <\/div>\r\n\r\n              <div class=\"col-12 text-center\">\r\n          <a href=\"https:\/\/abacusgroup.io\/case-studies\/\" title=\"\" class=\"btn btn-primary mt-4 mt-lg-5\" target=\"\">\r\n              View all            <\/a>\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n\r\n\n\n\n<div class=\"section text-center boxed\" style=\"\" blockID=\"block_ddc868a64088f0e1fafe708b1ca77fac\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12\">\n        <div class=\"section-title\">\n          \n                      <h3 class=\"is-h1\">From client to model<\/h3>                  <\/div>\n\n                  <div class=\"text\">\n            <p>Our relationships with our clients reflect the way Abacus operates.<\/p>\n<p>Learn how this approach fits into our operating model and expertise:<\/p>\n          <\/div>\n        \n                  <div class=\"buttons-group\">\n                          <a href=\"https:\/\/abacusgroup.io\/come-lavoriamo\/\" title=\"How we work\" class=\"btn btn-primary\" target=\"\">\n                How We Work              <\/a>\n            \n                      <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":59094,"parent":58826,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-59069","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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