Mimir enables organizations to reduce the time required to find information, standardize responses and improve operational efficiency, turning internal documentation into a base of knowledge that can be interrogated via AI chatbots.
Digital Products
Mimir
OUTCOME
Make business knowledge accessible in real time.
A system that organizes and enhances business information, making it queryable and usable to support daily operational and decision-making activities.
THE PROBLEM
Companies manage large volumes of documentation: procedures, manuals, FAQs, knowledge bases and operational content.
Typical problems
Information distributed across multiple systems
Difficulty in finding updated content
Dependence on experienced operators to get answers right
Long support time for internal and external users
The result is loss of efficiency, increased operational load, and uneven quality in responses.
THE SOLUTION
Modular and Scalable
Mimir is an AI platform based on Retrieval-Augmented Generation (RAG) technology designed to make enterprise knowledge queryable.
The system analyzes, indexes and organizes the documents, making them available to a conversational assistant who responds according to the uploaded content and the context of use.
This enables the enterprise RAG platform to provide more reliable responses than a generic chatbot and to maintain control over content and access levels.
How it works
Charge
Documents, procedures and business content are uploaded and organized within the corporate RAG platform.
Index
The system performs parsing, classification, and generation of embeddings to make the document base queryable.
Question
Internal or public users ask questions through the chatbot, and the system retrieves relevant content.
Replies
Mimir generates contextual responses based on available documentation, with control over access, security, and domain of use.
WHAT IT INCLUDES
A comprehensive platform
Mimir offers a comprehensive enterprise RAG platform for data and information management using AI:
RAG AI engine for document querying
Content parsing and indexing
Chatbot interface for users and backoffice
Document management and access areas
Integration with enterprise systems and knowledge base
Security configurations and segregation by client
CASES OF USE
The adoption of Mimir brings strategic benefits beyond just technology.
Automated customer care
Customer support based on company documentation, FAQs and updated procedures.
Support
internal
internal
Quick access to operational information for HR teams, IT, operations, and support functions.
Training and
onboarding
onboarding
Guided consultation of manuals, procedures and training materials.
Access to technical documentation
Querying complex documentation in enterprise and regulated contexts.
Business Impact
Organizations that adopt Mimir can achieve:
Reduced time to access information
Increased operational efficiency
Improving the quality of responses
Reducing the load on support teams
TECHNOLOGY AND AI
Mimir uses an architecture based on Retrieval-Augmented Generation (RAG), which combines advanced language models with a proprietary document base
Advantages:
Document parsing engine
Generation and management of embeddings
Vector database for semantic search
Orchestration between retrieval and response generation
The architecture can be deployed in cloud or on-premise environments, ensuring data control, security and regulatory compliance.
WHY ABACUS
An approach based on a structured operating model
Mimir is developed within theAbacus ecosystem, which ensures reliability, datasecurity and scalability in managing complex systems.
An end-to-end framework that guides organizations through the entire adoption cycle of artificial intelligence: from identifying the highest-impact use cases to implementing and operationally managing intelligent solutions in production.
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Download Solution Brief, Case Studies and Architecture Overview to delve deeper into solutions and results.
SOLUTION OVERVIEW
A comprehensive overview
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