Insights

Technology and AI, when they really come into production

Viewpoints, cases, and analysis on how to design, integrate, and manage technology systems that work over time.

AI in ICT: what really changes for enterprises

AI is entering business systems, but scaling, governance and maintaining value over time remains the main challenge.

AI adoption in Italy is accelerating, but many initiatives stall after go-live. The problem is not the model, but the execution: integration into systems, governance, scalability.

In this Insight we analyze:

  • Where AI investment is focused today
  • What are the main critical operational issues
  • How to bring AI into production and maintain it over time

All the Insights

Customer Experience and AI: from reactive support to continuous relationship
Insights Abacus

Customer Experience and AI: from reactive support to continuous relationship

How AI is transforming customer management and what it really takes to scale personalized, reliable and sustainable experiences.

Cloud and Edge: integrating them to make systems really work
Insights Abacus

Cloud and Edge: integrating them to make systems really work

Scalability, real-time and control: because cloud and edge are not alternatives, but components of a single operational architecture.

Cybersecurity in the IoT era: protecting increasingly distributed systems
Insights Abacus

Cybersecurity in the IoT era: protecting increasingly distributed systems

From exponential device growth to new attack surfaces: how to build security, governance, and operational resilience.

AI in ICT: bringing it into production, not just experimenting with it
Insights Abacus

AI in ICT: bringing it into production, not just experimenting with it

From market growth to operational challenges: what Italian companies really need to turn AI into concrete value.

Perspectives & Newsroom

Editorial content and perspectives on AI, technology, and the management of complex systems.

Agentic AI: why treat it as a system, not a workflow
Perspectives & Newsroom

Agentic AI: why treat it as a system, not a workflow

From hype to operational reality: what changes when AI really enters business processes.

Events

Face-to-face moments with media, partners and companies on key topics in ICT, AI and operations.

Micophone insight abacus group
May 13, 2026 Milan

Confidential press meeting – Abacus Group presentation

A time for presentation and discussion with leading Italian ICT news outlets.

During the meeting, the Group’s positioning, operating model, and vision for AI, security, and technology infrastructure management were shared.

The event represents Abacus Group’s first official moment of visibility to the market and industry media.

Download the press release – Italian version

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